Shipping and Returns

How long does my order take to ship?

All orders will be dispatched within 48 hours of when order was placed

Standard shipping - 3-7 business days

Express shipping - 1-3 business days

Please keep in mind, with COVID-19 shipping times may be delayed. The above are only estimates. We apologise if any orders are delayed.

Do you offer international shipping? 

Unfortunately, no. We do not offer international shipping.

What is your return policy? 

Unfortunately, we do not offer refunds/returns. However, if there is an issue with your order or product, please contact us at luxebynat@outlook.com (please allow 1-2 business days for response, we will aim to get back to you ASAP).